Testimonials

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Excellent service can’t say enough about this company .I had Dan for most of the time and is very professional, polite , laid down stair protection and floor covering .Kept things clean and tidy at all times. Communication was excellent from the office and the boss coming by to check the work. Value of money too. I will always use this company and can’t thank them enough. Also they are very diverse and not much they can’t do !

Charlotte Caddick

We had a full bathroom replacement from HPR and we are utterly delighted with the result. It was a functional but tired 15 year old bathroom and it is now truly a showroom standard space which is wonderful to spend time in; we love it! HPR from start to finish were lovely people – courteous, professional, on time every day and didn’t make any mess (except where they were supposed to!). Would use them again in a heartbeat on any similar project or things in their area of expertise and would recommend to my family & friends.

John Matthews

I have employed HPR Services for the past 7 years and have always had a professional and responsive service. They service two holiday cottages in the Cotswolds and work around our guests departure times and always manage to accommodate specific dates and times. Their call-out team are punctual and very polite with our guests. I have recently had a boiler replacement just before we had guests arriving and their engineer worked long hours to get it done. I would definitely recommend HPR Services.

Darren Hodgkinson

HPR disconnect a gas cooker and connected a replacement. The engineer turned up on time and was polite, knowledgeable and highly professional. He carried out the work expertly and checked everything was safe and secure before leaving. The pricing was very competitive. Highly recommended!

Mike Hayes

Excellent service from HPR. They were prompt and courteous. The engineer was very professional. Since ours is a very old boiler that is probably not spotted very often the engineer double checked his assessment with another engineer back at base, he was correct in his initial assessment but it was reassuring to see such thoroughness. Would definitely recommend.

Loz

The Engineer arrived within the time frame advised. The boiler service was carried out in a professional manner including the fitting of a new part and a filter clean. When the Engineer had finished the work area was left clean & tidy.

Colin Gleed

The receptionist was so helpful so caring as we are in our seventies rang us back and in no time Chris was here sorting the problem out for us. Such great service actually I couldn’t believe. So grateful to the team. We would thoroughly recommend HPR SERVICES

Pat Douse

We needed a new boiler in our community centre, not a small job! From the initial quote right through to the signing off of the completed work, HPR were thoroughly professional, helpful and could not be faulted. I can honestly say that all the team went above and beyond in the work that they did for us. I would definitely recommend them.

Sue Loveridge

Have used HPR Services for a few years now for installations and servicing of my rental properties. I always receive a great service at a competitive price. Highly recommended.

Steve Drew

Very helpful and patient engineer who diagnosed and fixed my problem at an excellent price. The office staff were also sympathetic & helpful. Strongly recommended!

Alison Denny

I used HPR for a repair to my underfloor central heating system. I chose them initially as they were the only company I could find that knew about u/f heating and were not afraid ot it! Turned out to be my lucky day – they installed a new pump cheaper than I could by the part for. They were professional, courteous, knowledgable, efficient and reliable. Proper old fashioned service!
Not going anywhere but to HPR in future.

Mike Walsh

HPR replaced our boiler on the day scheduled and within the agreed time scale keeping to their quotation price. Miles the installation engineer was very conscientious and did a really great job.

Andy Welch

Great customer service from initial contact with Emma in the office, to communication thereafter and engineer (Brian) attending as promised for my boiler service. A great competitive price with knowledgable, competent staff. Some others would do well to follow your example. Definitely will recommend and you and will use you again. Thanks HPR….

Lee Evans

I was delighted with the efficient knowledgeable skilled job. It was a large and difficult job done to perfection. Use this firm!

Daniel Janner QC

Daniel G went all out for me.He was amazing and answered all my questions and extremely helpful, I can’t speak more highly of him.
Thank you Daniel G

Marianne Savigear

Excellent service from Chris who kept me up to speed all the time over a very stressful job, and at a reasonable price considering how much extra work it entailed. No hesitation in recommending to fellow occupants of Merchants Quay.

Camilla Straghan

We spoke to a lovely lady called Jade at the office about the fact our Boiler had stopped working. Within 3 hours we had 2 members of the HPR team around our house. Within an hour the team had replaced a part and had it back up and running. Extremely well priced and very professional. They left the area clean and tidy and went on their way. I could not recommend these enough. Hopefully my boiler will last the next few years but if I get into bother again I know the first people I will call with be them. Thanks again to the HPR team – Very impressed

Alan Ible

A very efficient and friendly company, they had someone out the service my boiler the day after I called them. The engineer that turned up was very knowledgeable, polite and friendly. The boiler runs better than ever now, and there were no hidden costs or sales pitches. Would highly recommend this company!

Stuart Andrews

I was let down last minute by British Gas on my home care plan and was offered their next appointment…..3 months later! Spoke to Jade at HPR who managed to sort me an appointment the next morning! John arrived the next day and was very polite, thorough and knowledgeable. I’m seriously impressed with HPR and will be using them in the future. 10/10 thoroughly recommend!

Doug

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